FAQ

You can contact Revilin customer service through the following methods:

• Email: Send us an email at info@revilin.com, and our team will respond within 24-48 hours.
• Phone: Call our customer service line at +961 81 651 641 during business hours [Mon-Fri: 9 am - 5 pm].
• Contact Form: Visit the Contact Us page and fill out the form with your query.
• Instagram: Reach out to us via our official Instagram channels for quick assistance.

You can purchase our products directly from our website or through select clinics & pharmacies.

Yes, all Revilin products are tested and approved by a dedicated team of dermatologists and pharmacists. Our team rigorously tests each product for safety, efficacy, and quality. They also personally try and evaluate the products to ensure they meet the highest standards before reaching our customers. This thorough process allows us to confidently offer skincare solutions that are both safe and effective for a wide range of skin types and concerns.

Yes, Revilin has a rewards and loyalty program that allows you to earn points for every purchase, redeemable for discounts on future orders. Members enjoy exclusive promotions, early access to new products, and special birthday offers. You can find the loyalty program icon on the bottom left of the screen to join and learn more.

Yes, you can gift Revilin products! We also offer gift cards, which can be sent directly to the recipients on a specific date of your choice. This makes it easy for your friends and family to select their favorite items. You can purchase gift cards directly from our website in various values.

To stay updated on special promotions and discounts, you can sign up for our newsletter in the footer of the website. Additionally, follow us on our social media channels for the latest news and exclusive offers.

Red light therapy and blue light therapy are generally considered safe for all skin types. However, there are some people who should avoid these treatments, such as:

• People with active skin infections, such as eczema or psoriasis.
• People who are taking medications that make their skin more sensitive to light, such as tretinoin or isotretinoin.

If you are unsure whether red light therapy or blue light therapy is right for you, it is best to talk to your doctor.

The Collagen Booster mask should be incorporated into your skincare routine after cleansing and before applying any other skincare products.

Check out our blog post!

You should clean the mask with wipes to avoid bacteria buildup.

No! The device is painless! However, some people may experience a mild warming sensation during the treatment.

Yes, our mask is FDA 510k cleared to safely and effectively help fight acne and wrinkles.

As long as the light reflects on your skin, you will get the same benefits.

Yes, you can generally use red light therapy after Botox or filler treatments, but it’s important to follow some guidelines:

1. Timing matters: Wait at least 48-72 hours after receiving Botox or filler injections before using red light therapy to allow the treatments to settle.
2. Consult your practitioner: Always check with your dermatologist or injector before using red light therapy, as individual cases may vary.
3. Benefits: Red light therapy can help with skin healing and reduce inflammation, making it a complementary treatment after cosmetic procedures, as long as used with care.

It is not recommended to use the mask with Tretinoin. Make sure to ask your doctor before using the Collagen Booster Mask.

Yes, your device will automatically turn off once the treatment is done. Another possible reason may be due to low battery power.

Check and recharge the batteries. Ensure proper contact points and seating in the charging stand. If the problem persists, please contact our Customer Support team.

Check and recharge the batteries. If the problem persists, please contact our Customer Support team.

Morning Routine:

1. Cleanser – Start with a gentle cleanser to remove impurities.
2. Vitamin C Serum (Tri-ascorbic acid 15%) – Apply a few drops to brighten your skin and protect against environmental stressors.
3. Niacinamide Serum (Vitamin B3 4%) – Use this to help control oil production and minimize pores.
4. Moisturizer – Lock in hydration with a lightweight moisturizer.
5. Sunscreen – Finish with a broad-spectrum SPF to protect your skin from UV damage.

Evening Routine:

1. Cleanser – Begin by cleansing your face to remove makeup, sunscreen, and dirt.
2. Retinol Serum (Vitamin A 0.5% with Peptides) – Apply at night to boost collagen production and improve skin texture. Avoid use during pregnancy.
3. Niacinamide Serum (Vitamin B3 4%) – Use this after Retinol to calm the skin and prevent irritation.
4. Moisturizer – Lock in hydration with a lightweight moisturizer.

Special Treatments:

• Anti-Wrinkle Serum (Argireline® 10%) – Use to target fine lines and wrinkles. Can be applied morning or night before moisturizer.
• Stem Cell Ampoules – For an extra boost, apply the ampoules a few times a week to stimulate skin regeneration.
• Bakuchiol 1% Cream – For those with sensitive skin, or on nights when you skip Retinol, use this as a gentler alternative.

To ensure that your skin will not react negatively to a new product, follow these steps to perform a patch test:

1. Choose a small area of skin – Apply the product to a discreet area, such as the side of your neck, inner arm, or behind your ear.
2. Apply a small amount – Use a small amount of the product you want to test, gently rubbing it into the skin.
3. Wait 24 hours – Leave the product on your skin without washing it off, and monitor the area over the next 24 hours.
4. Check for reactions – If you notice redness, itching, swelling, or irritation during this time, discontinue use. If there’s no reaction, the product should be safe to use on your face.

Start by using the Retinol serum 2-3 times per week in the evening, gradually increasing to nightly use as your skin builds tolerance. Always follow with sunscreen during the day, as Retinol increases sun sensitivity.

Apply a few drops of the Anti-Wrinkle Argireline 10% serum to the forehead and around the eyes in the morning and evening. For external use only.