FAQ
General
Where are Revilin products made?
Revilin's serums and creams are manufactured in Germany.
How can I contact Revilin customer service?
You can contact Revilin customer service through the following methods:
- Email: Send us an email at info@revilin.com, and our team will respond within 24-48 hours.
- Phone: Call our customer service line at +961 81 651 641 during business hours [Mon-Fri: 9 am - 5 pm].
- Contact Form: Visit the Contact Us page and fill out the form with your query.
- Instagram: Reach out to us via our official Instagram channels for quick assistance.
Where can I buy Revilin products?
You can purchase our products directly from our website or through select clinics & pharmacies.
Are your products dermatologist-tested?
Yes, all Revilin products are tested and approved by a dedicated team of dermatologists and pharmacists. Our team rigorously tests each product for safety, efficacy, and quality. They also personally try and evaluate the products to ensure they meet the highest standards before reaching our customers. This thorough process allows us to confidently offer skincare solutions that are both safe and effective for a wide range of skin types and concerns.
Do you have a rewards or loyalty program?
Yes, Revilin has a rewards and loyalty program that allows you to earn points for every purchase, redeemable for discounts on future orders. Members enjoy exclusive promotions, early access to new products, and special birthday offers. You can find the loyalty program icon on the bottom left of the screen to join and learn more.
Can I gift Revilin products or purchase gift cards?
Yes, you can gift Revilin products! We also offer gift cards, which can be sent directly to the recipients on a specific date of your choice. This makes it easy for your friends and family to select their favorite items. You can purchase gift cards directly from our website in various values.
How do I find out about special promotions or discounts?
To stay updated on special promotions and discounts, you can sign up for our newsletter in the footer of the website. Additionally, follow us on our social media channels for the latest news and exclusive offers.
The Collagen Booster Mask
How often should I use the Collagen Booster Mask for optimal results?
- Red + Infrared: 10 minutes, 5 days per week
- Red: 3-5 minutes, 5 days per week
- Blue: 3-5 minutes, 5 days per week
Recommended treatment period: A minimum 8 weeks.
Is the Collagen Booster mask suitable for all skin types?
Red light therapy and blue light therapy are generally considered safe for all skin types. However, there are some people who should avoid these treatments, such as:
- People with active skin infections, such as eczema or psoriasis.
- People who are taking medications that make their skin more sensitive to light, such as tretinoin or isotretinoin.
If you are unsure whether red light therapy or blue light therapy is right for you, it is best to talk to your doctor.
Can I use the Revilin Collagen Booster Mask alongside my existing skincare routine?
The Collagen Booster mask should be incorporated into your skincare routine after cleansing and before applying any other skincare products.
Dois-je nettoyer l'appareil ?
Vous devez nettoyer le masque avec des lingettes pour éviter l'accumulation de bactéries.
Le Collagen Booster Mask est-il douloureux ?
Non! L'appareil est indolore !
Est-ce sûr? Est-il examiné par la FDA ?
Oui, notre masque est approuvé par la FDA 510k pour traiter efficacement et en toute sécurité l'acné et les rides.
Le masque booster de collagène ne convient pas parfaitement à mon visage. Vais-je toujours bénéficier des mêmes avantages ?
Tant que la lumière se reflète sur votre peau, vous obtiendrez les mêmes avantages.
Puis-je utiliser la thérapie par la lumière rouge avec du Botox et des charges ?
Oui, vous pouvez ressentir une guérison plus rapide après le traitement au botox et au produit de comblement, une réduction des rougeurs ou des gonflements et une amélioration globale de la zone. De plus, la thérapie par la lumière rouge peut aider à optimiser la longévité des traitements de Botox et de comblement. La promotion de la production de collagène peut potentiellement prolonger les résultats des injections et des charges de Botox en améliorant la santé et l'état général de la peau.
Est-il sûr d'utiliser le masque booster de collagène avec trétinoïne ?
Il n'est pas recommandé d'utiliser l'appareil léger avec la trétinoïne.
Pourquoi mon appareil s'éteint-il automatiquement ?
Les raisons possibles incluent l'atteinte de la durée de traitement définie ou la faible puissance de la batterie.
Que dois-je faire si mon appareil ne peut pas s'allumer ?
Vérifiez et rechargez les batteries. Assurez-vous que les points de contact et l'assise sont appropriés dans le support de charge.
Pourquoi mon appareil s'éteint-il au milieu d'un traitement ou après quelques traitements ?
Vérifiez et rechargez les batteries.
Serums & Creams
Are Revilin products safe to use during pregnancy?
We recommend consulting with your healthcare provider before using any skincare products during pregnancy. Please note that products containing Retinol (Vitamin A), such as our VitA+ 0.5% serum, should not be used during pregnancy or while breastfeeding, as Retinoids are generally not recommended during this time.
How should I use Revilin products in my routine?
Morning Routine:
- Cleanser – Start with a gentle cleanser to remove impurities.
- Vitamin C Serum (Tri-ascorbic acid 15%) – Apply a few drops to brighten your skin and protect against environmental stressors.
- Niacinamide Serum (Vitamin B3 4%) – Use this to help control oil production and minimize pores.
- Moisturizer – Lock in hydration with a lightweight moisturizer.
- Sunscreen – Finish with a broad-spectrum SPF to protect your skin from UV damage.
Evening Routine:
- Cleanser – Begin by cleansing your face to remove makeup, sunscreen, and dirt.
- Retinol Serum (Vitamin A 0.5% with Peptides) – Apply at night to boost collagen production and improve skin texture. Avoid use during pregnancy.
- Niacinamide Serum (Vitamin B3 4%) – Use this after Retinol to calm the skin and prevent irritation.
- Moisturizer – Lock in hydration with a lightweight moisturizer.
Special Treatments:
- Anti-Wrinkle Serum (Argireline® 10%) – Use to target fine lines and wrinkles. Can be applied morning or night before moisturizer.
- Stem Cell Ampoules – For an extra boost, apply the ampoules a few times a week to stimulate skin regeneration.
- Bakuchiol 1% Cream – For those with sensitive skin, or on nights when you skip Retinol, use this as a gentler alternative.
How do I perform a patch test with Revilin products?
To ensure that your skin will not react negatively to a new product, follow these steps to perform a patch test:
- Choose a small area of skin – Apply the product to a discreet area, such as the side of your neck, inner arm, or behind your ear.
- Apply a small amount – Use a small amount of the product you want to test, gently rubbing it into the skin.
- Wait 24 hours – Leave the product on your skin without washing it off, and monitor the area over the next 24 hours.
- Check for reactions – If you notice redness, itching, swelling, or irritation during this time, discontinue use. If there’s no reaction, the product should be safe to use on your face.
How often should I use the Retinol serum?
Start by using the Retinol serum 2-3 times per week in the evening, gradually increasing to nightly use as your skin builds tolerance. Always follow with sunscreen during the day, as Retinol increases sun sensitivity.
How often should I use the Anti-Wrinkle Argireline 10% serum?
Apply a few drops of the Anti-Wrinkle Argireline 10% serum to the forehead and around the eyes in the morning and evening. For external use only.